Thank you for choosing our store for your crypto mining equipment needs. Below, you will find important details regarding our shipping and delivery policies:
Shipping Information
- Origin of Shipment: All miners are shipped directly from our facilities in China.
- Shipping Method: We use DDP (Delivered Duty Paid) shipping. This ensures that tariffs and duties are covered as part of the shipping process.
- Shipping & Tariff Fee: A flat fee of $300 is charged for shipping and tariffs on all miners. This fee is applied per unit.
Delivery Terms
- Tracking Information: Tracking numbers will be provided. However, due to shipping methods and potential delays within China, the receipt of tracking numbers may be delayed by a few days after shipment.
- Lost Shipments: If your miner is lost by the shipping company, we will fully refund your purchase price.
- Delivery Delays: We are not responsible for delivery delays caused by circumstances beyond our control. This includes but is not limited to:
- Inclement weather
- Striking workers
- Customs processing delays
Refund Policy
- Non-Refundable Items: Please note that all items sold are non-refundable.
We strive to provide a seamless experience and will do our best to address any concerns regarding your order. If you have any questions, feel free to contact our customer support team.